Frequently asked
questions

Our structured production workflow guarantees delivery within 24–48 hours per product without compromising quality. Bulk orders are handled in batches with agreed schedules. TVC production timelines are defined at the quoting stage. Rush delivery is available — reach out on WhatsApp for urgent requirements.

No physical samples are needed. You only need to provide a CAD file, STL file, or clear reference images of the jewellery. Our pipeline builds accurate 3D geometry from your files and applies photorealistic materials, eliminating the need for physical product handling entirely.

We accept all standard jewellery CAD formats including STL, OBJ, 3DM (Rhino), FBX, STEP/STP, and IGES. We can also work from high-resolution reference photographs if no CAD file is available. If you are unsure about your file format, send it to us and we will confirm compatibility.

The $20 All-Tone Package includes: (1) CAD modeling at no additional charge, (2) 12 render images — 4 viewing angles each in yellow gold, white gold, and rose gold, (3) 3 render videos — one 360° rotation per metal tone. All images are delivered at production resolution, ready for website, catalogue, and social media use.

Yes. We build complete Shopify stores designed specifically for jewellery brands — with jewellery-focused UI/UX, variant management for metal type and stone, mobile-first performance, and integration with our Daily Gold Price Auto-Update app. Pricing is project-based; contact us for a scoped quote.

Our Shopify app automatically updates live gold prices inside your store every day — supporting multiple purity levels (22K, 18K, 14K) and eliminating the need for manual price updates. It starts at $15/month and builds trust with customers by displaying accurate, real-time pricing. Available as a standalone app or as part of a full Shopify development package.

Our TVC (Television Commercial) production service creates broadcast-quality video advertisements for jewellery brands — from concept and storyboard through to final colour-graded, broadcast-ready deliverable. Using 3D render and AI-assisted production, we achieve high-end commercial quality at a fraction of traditional broadcast production costs. Suitable for TV, digital, and cinema.

The AI Studio is our proprietary online application that accepts raw STL files or reference images and generates photorealistic renders and videos using AI-assisted processing. It is available to registered clients through our Studio Login at /login. It complements our core manual rendering services by providing fast iteration capability during the design phase.

We serve jewellery brands globally, with primary operations in India (Surat and Mumbai), UAE, USA, Canada, and the UK. We work entirely remotely — files are submitted digitally and outputs are delivered online — so we can support any brand anywhere in the world with no geographic restrictions.

Yes. Contact us on WhatsApp or through our contact form to request sample renders. We can demonstrate our quality across different jewellery types, metal finishes, and gemstone configurations before you place a production order. Samples are available for qualified enquiries.

Yes. Volume-based pricing is available for brands ordering renders across larger catalogues. We offer tiered pricing structures for 10+, 50+, and 100+ product volumes. Enterprise retainer packages with monthly credit allocations are also available. Contact us for a custom bulk pricing proposal.